Quality Assurance - Vision Keepers Unit
The Quality Assurance/Vision Keepers unit works in collaboration with our Southern Network staff, member Agencies, communities and their leadership to ensure that quality services are being provided to the children and families of our southern First Nation communities.
Major Functions of Our Unit
- Partner with Agencies to complete Quality Assurance Reviews.
- Work collaboratively with Agencies to conduct specific program reviews.
- Oversight of Critical Incident Reporting by our member Agencies.
- Consultation with member Agencies to determine if an Internal Agency Review (IAR) is required.
- Responsible for the implementation of the Phoenix Sinclair Inquiry Recommendations.
Quality Assurance Reviews
A specific program review or a comprehensive review of the programs and operations within one of our member Agencies may be conducted, either at the request of the Agency or as needed by the Southern Network.
The Southern Network works collaboratively with the Quality Assurance Coordinators from each of our member Agencies to complete specific program reviews. Examples include: Service Delivery, Foster Care Programs and Abuse Programs.
Critical Incident Reporting
A review of the services provided by an Agency to a child or the family of a child who has sustained a serious injury or died while in agency care or received services within one year prior to the serious injury or death.
Internal Agency Reviews (IAR)
An Internal Agency Review is sometimes requested from an Agency following a Critical Incident involving a child currently involved with the Agency or who has received services within one year of the critical incident.